Terms and Conditions

This document outlines the Terms and Conditions (“Agreement”) governing your access to and use of the services, consultations, website, and any related offerings provided by Immigration & Visa Maestro (hereafter referred to as “the Company,” “we,” “us,” or “our”). By using our website, visiting our offices, or engaging in any services we offer, you (the “Client” or “User”) accept and agree to abide by the terms of this Agreement.

If you do not agree to these Terms and Conditions, please do not use our services or website.

1. Nature of Services

Immigration & Visa Maestro acts exclusively as an Overseas Education and Immigration Career Advisory firm. We are not visa agents or government representatives. Our services include but are not limited to:

• Career counselling and eligibility assessments
• Document checklist guidance
• Application support for visa, admission, or job opportunities
• Travel and relocation support services (e.g., insurance, ticketing guidance)
• Referral to third-party service providers where applicable

We provide advisory services only and do not submit visa applications on behalf of clients. All visa applications must be submitted by the client to the respective embassy/consulate or immigration authority.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts in order to use our services. By using our services, you confirm that all the information you provide is truthful, accurate, and current.

If you are registering on behalf of an organization or another individual, you represent that you have the authority to bind that entity or individual to these Terms.

3. Required Documents

• All submitted documents must be authentic, valid, and in your name.
• Original hard copies must be presented during consultations or document verifications. Photocopies and digital versions on mobile phones will not be accepted.
• In cases of prior visa refusal, you must provide the entire previous application file, including the refusal letter.
• You are required to bring your original passport when attending scheduled appointments.

4. Appointments and Consultations

• Appointments must be scheduled in advance. Each appointment is allotted to one individual only.
• Only blood relatives may accompany the applicant during consultations.
• Appointment fees are non-refundable, regardless of attendance or outcome.
• We reserve the right to reschedule or relocate appointments due to operational or emergency reasons without prior consent.

5. Use of Website and Content

All content, logos, trademarks, service marks, text, graphics, and software used on our website are the intellectual property of Immigration & Visa Maestro or its licensors.

You agree not to:

• Modify, reproduce, publish, transmit, or distribute our content for commercial or public purposes without our written consent.
• Use any part of the website or content in violation of applicable copyright or trademark laws.

We may provide third-party links or information; we are not responsible for the content or policies of these third-party sites.

6. Acceptable Use Policy

You agree to use our services and website only for lawful purposes and in accordance with all applicable laws and regulations.

You may not:

• Attempt to gain unauthorized access to our systems or servers.
• Disrupt or attempt to disrupt our website functionality.
• Upload or transmit viruses or harmful content.
• Impersonate another individual or misrepresent your identity.
• Send unsolicited or unauthorized advertising, promotional materials, or spam.

Violations may result in termination of access, legal action, and possible criminal prosecution.

7. Disclaimer of Guarantee

Immigration & Visa Maestro does not guarantee:

• Visa issuance
• Job placement
• Admission offers from institutions
• Travel clearance or work permits

All final decisions are made by immigration authorities, consular officers, universities, or employers, not by us. Any guidance we offer is based on professional expertise and experience but carries no guarantee of a positive outcome.

8. Limitation of Liability

To the fullest extent permitted by law, Immigration & Visa Maestro and its affiliates, directors, officers, and employees shall not be liable for any:

• Direct or indirect losses
• Delays, denials, or rejections of visa applications
• Costs incurred due to travel changes, visa delays, or application errors
• Emotional or financial damages caused by reliance on our guidance

Our total liability shall not exceed the amount paid to us for the service in question.

9. Indemnification

You agree to indemnify, defend, and hold harmless Immigration & Visa Maestro, its directors, employees, and agents from any claims, damages, liabilities, costs, or expenses (including legal fees) arising from:

• Your breach of these Terms and Conditions
• Your violation of any law or the rights of a third party
• Any misrepresentation or misuse of information provided

10. Payment Terms and Refund Policy

• Payments for services must be made in full in advance unless otherwise agreed upon.
• All fees are non-refundable, including but not limited to consultation fees, profile evaluations, and document reviews.
• Refunds will only be processed in rare cases at the sole discretion of company management and shall be issued only after internal verification.

Please refer to our detailed [Refund and Cancellation Policy] for more.

11. Termination of Service

We reserve the right to suspend or terminate your access to our website or services if:

• You breach these Terms and Conditions
• We suspect any fraudulent or abusive behavior
• You fail to comply with regulatory requirements

Any termination will not entitle you to any refund or compensation.

12. Confidentiality and Privacy

Your personal data will be collected, stored, and used in accordance with our [Privacy Policy]. We take all reasonable measures to protect your data; however, we do not assume liability for any unauthorized access by third parties unless caused by our gross negligence.

13. Force Majeure

We shall not be liable for any failure to perform due to events beyond our reasonable control, including but not limited to:

• Acts of God
• War or terrorism
• Natural disasters
• Government restrictions
• Cyberattacks
• Internet or service outages

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. All disputes shall fall under the exclusive jurisdiction of courts in Rohtak, Haryana, irrespective of your location or country of origin.

15. Amendments and Updates

We may update these Terms and Conditions from time to time. Clients and users are encouraged to review this page regularly. Continued use of our services or website after changes implies your acceptance of the revised terms.

16. Contact Information

For questions or concerns about these Terms, please contact:

Immigration & Visa Maestro
📍 Head Office: Plot -1098/34, Main Jhajjar Road (NH-352), Near HUDA Park & MRF Showroom, Vijay Nagar, Near SBI ATM, Rohtak-124001, Haryana
📧 Email: immigration.maestro@hotmail.com | immigration.maestro@gmail.com
📞 Phone: +91-9999944773 | +91-9933613344
📲 WhatsApp: +91-9991951313
🌐 Website: www.immigrationmaestro.com

Last Updated: Aug-2025