Code of Conduct
Our Commitment to Ethical Excellence
At Immigration & Visa Maestro, integrity, transparency, and professionalism are the cornerstones of our organization. As a trusted name in immigration, overseas placement, and international education services, we uphold a strict Code of Conduct that governs our interactions with clients, partners, employees, and authorities.
This Code reflects our commitment to legal compliance, ethical practices, and the highest standards of client service.
🔒 1. Client Confidentiality
We safeguard all personal and sensitive information provided by our clients. No data is shared, sold, or disclosed to third parties without explicit consent, unless required by law.
✔️ All files and applications are handled securely
✔️ Confidentiality agreements apply to all employees and associates
✔️ We maintain GDPR & data protection compliance where applicable
🎯 2. Transparency in Services & Fees
We believe in clear, honest communication about the services we offer and the fees we charge.
✔️ No hidden charges or misleading commitments
✔️ Detailed agreements are shared before onboarding
✔️ Receipts and acknowledgments are provided for all transactions
📄 3. Accuracy & Honesty in Application Handling
We strictly prohibit falsification or misrepresentation of documents or facts in any visa, work permit, or study application.
✔️ Only genuine documents are accepted
✔️ Clients are counseled on realistic and legal pathways
✔️ Misleading or fraudulent behavior leads to termination of services
🧑⚖️ 4. Legal & Regulatory Compliance
We operate in accordance with the rules and guidelines set by immigration authorities, embassies, and international governing bodies.
✔️ We maintain updated knowledge of immigration policies
✔️ We are ISO 9001:2015 certified and MSME-registered
✔️ All services comply with Indian labour regulations and international visa laws
🤝 5. Professional Conduct
Our team upholds the highest standards of integrity, professionalism, and courtesy in every interaction.
✔️ Clients are treated with respect, empathy, and dignity
✔️ We encourage feedback and act promptly on concerns
✔️ No discrimination is practiced on the basis of gender, religion, nationality, or background
🚫 6. Zero Tolerance for Corruption or Bribery
Immigration & Visa Maestro has a zero-tolerance policy towards unethical practices such as bribery, corruption, or manipulation of visa outcomes.
✔️ No staff member is allowed to solicit or accept bribes
✔️ All official dealings are documented and traceable
✔️ Violations are dealt with through immediate disciplinary action
📌 7. Ethical Marketing & Advertising
All our promotions, advertisements, and public communications are truthful, ethical, and non-deceptive.
✔️ No false job promises, ‘guaranteed’ visas, or unrealistic timelines
✔️ All images and testimonials used are genuine and approved
✔️ We avoid exaggeration or misrepresentation of results
📜 8. Valid Agreements & Authorizations
Only agreements signed by our Directors or Authorized Signatories are valid and binding. Clients and partners must ensure:
✔️ Documents are duly signed and stamped
✔️ Verifications can be made directly via official channels
✔️ Any unauthorized documents are not legally enforceable
✅ Your Trust is Our Responsibility
By adhering to this Code of Conduct, Immigration & Visa Maestro ensures that every client receives fair, lawful, and professional service on their path to international success. We encourage all clients and team members to report any unethical behavior or breaches in conduct via our official communication channels.
📧 For reporting or feedback, email us at:
immigration.maestro@hotmail.com